SignNow vs DocuSign; as a business person, choosing the right eSignature software can make or break your document workflows.
Two industry giants, SignNow and DocuSign, often lead the conversation. While DocuSign has long dominated the space, SignNow is increasingly turning heads with its cost-effective, feature-rich, and scalable solutions.
If you're a business owner, legal professional, or team leader searching "SignNow vs DocuSign 2025" this in-depth comparison is for you.
We break down the differences in pricing, features, integrations, security, and overall value to help you choose the right solution for your business.
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What Do SignNow and DocuSign Offer?
DocuSign is one of the oldest and most recognized names in the eSignature industry, offering enterprise-level solutions, extensive integrations, and a strong reputation.
SignNow, by contrast, is part of the airSlate Business Cloud and delivers similar enterprise-grade features at a much lower price point, making it attractive for startups and SMEs.
Both platforms offer:
- Legally binding eSignatures
- Templates and bulk send capabilities
- Audit trails and mobile apps
- Integration with major third-party tools
SignNow vs DocuSign: Pricing Comparison (2025)
| Feature | SignNow | DocuSign |
|---|---|---|
Starting Price | $8/user/month | $10/user/month |
Business Tier | $15/user/month | $25/user/month |
Enterprise Tier | $30+/user/month | $40+/user/month |
API Access | Yes (included in higher plans) | Yes (premium pricing) |
Free Trial | 7 days | 30 days |
David's Verdict: SignNow clearly offers a more affordable pricing model, especially for teams that need bulk sending, advanced workflows, and API access.
Features: Which Platform Has the Edge?
Ease of Use
- SignNow: Clean interface with drag-and-drop tools, ideal for non-tech users.
- DocuSign: Polished UI with a slightly steeper learning curve.
Template Management
- SignNow: Unlimited reusable templates, conditional logic fields, and dynamic forms.
- DocuSign: Comprehensive template tools but often locked behind higher tiers.
Mobile App & Kiosk Mode
- SignNow: Offers mobile signing and kiosk mode for in-person signing. Great for healthcare, insurance, and real estate.
- DocuSign: Mobile support is strong but lacks kiosk functionality.
Workflow Automation
- SignNow: Includes workflow routing, signer roles, and team collaboration tools.
- DocuSign: Advanced automation available but typically reserved for enterprise plans.
Bulk Sending
- SignNow: Available starting with Business Premium plan.
- DocuSign: Available in Business Pro and above.
SignNow holds the edge in usability, bulk sending, and cost-effective feature access.
Integration and API Access
SignNow Integrations:
- Salesforce
- Microsoft 365
- Google Workspace
- Dropbox
- Zapier
DocuSign Integrations:
- Salesforce
- SAP
- Oracle
- Microsoft Power Automate
- Google Workspace
API Comparison:
- SignNow API: Developer-friendly, with clear documentation and affordable pricing tiers.
- DocuSign API: Highly robust but geared toward large enterprises with deeper pockets.
DocuSign wins in deep enterprise integrations, but SignNow provides great value and simplicity for most businesses.
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Security and Compliance
| Compliance Standard | SignNow | DocuSign |
|---|---|---|
| ESIGN / UETA | Yes | Yes |
| HIPAA | Yes (Enterprise Cloud) | Yes |
| SOC 2 Type II | Yes | Yes |
| GDPR | Yes | Yes |
| 21 CFR Part 11 | Yes | Yes (Enterprise only) |
Both platforms offer excellent bank-grade security, two-factor authentication, and encrypted storage.
However, SignNow's Enterprise Cloud offers these at a lower price point.
Use Cases by Industry
SignNow Shines In:
- Healthcare: HIPAA compliance and kiosk mode
- Real Estate: Mobile-friendly and offline signing
- Insurance: Automates claims and enrollment
- Education: Simplifies onboarding and parent forms
DocuSign Shines In:
- Finance and Banking: Deep integrations and global reach
- Legal: Advanced conditional workflows and robust version tracking
Customer Support & Training
| Feature | SignNow | DocuSign |
|---|---|---|
Email Support | Yes | Yes |
Live Chat | Yes | No (ticket-based) |
Help Center | Yes | Yes |
Dedicated Manager | Enterprise Tier | Enterprise Tier |
SignNow wins for businesses that need quick, live assistance without waiting for ticket resolutions.
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Pros and Cons (SignNow vs DocuSign)
SignNow Pros:
- Lower cost across all tiers
- Mobile & kiosk-ready
- Easy API access
- Great support
SignNow Cons:
- Less brand recognition
- Some advanced features need Enterprise Cloud
DocuSign Pros:
- Industry leader
- Deep enterprise integrations
- Long-term trust factor
DocuSign Cons:
- More expensive
- Feature gating on lower-tier plans
Real User Feedback Online
SignNow:
- "We cut our eSignature costs by 60% switching from DocuSign to SignNow."
- "Kiosk mode is perfect for our on-site agents."
DocuSign:
- "Great for complex document workflows and legal use."
- "Expensive, but reliable and enterprise-ready."
Which Should You Choose: SignNow or DocuSign?
| Best For | Recommendation |
|---|---|
Startups & SMEs | SignNow |
Healthcare & Education | SignNow |
Legal Firms & Finance | DocuSign |
Enterprise Integrations | DocuSign |
Cost-Effective API Usage | SignNow |
David's Verdict:
You should choose SignNow if you want a powerful, affordable, and user-friendly solution. Or, you can choose DocuSign if you're part of a large organization with complex document needs and a bigger budget.
FAQs: SignNow vs DocuSign
Is SignNow better than DocuSign?
For small to medium-sized businesses, SignNow offers better value and comparable features at a lower price. DocuSign is more suited for large enterprises.
Can SignNow replace DocuSign?
Yes. Many companies switch to SignNow for its affordability and similar feature set.
Does SignNow support bulk send and templates?
Absolutely. Bulk send and unlimited templates are available in SignNow's mid-tier plans and higher.
Is SignNow secure?
Yes. It is compliant with HIPAA, SOC 2, and uses encryption, audit trails, and 2FA.
Which is cheaper, SignNow or DocuSign?
SignNow is generally 30%–50% cheaper than DocuSign for similar feature sets.
In Summary
In the battle of SignNow vs DocuSign, your ideal choice depends on your business size, budget, and complexity of use.
For small teams and fast-growing businesses, SignNow offers a compelling package: rich features, lower cost, and easy integrations.
For enterprises needing deeply customized workflows and legal oversight, DocuSign remains a solid contender.
Ready to make the switch? Start with SignNow's 7-day free trial and see how it fits into your workflow.
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